Introduction
Your privacy is important to us and we believe it is important for you to know what personal data we, Umrah Me Travels. (“UMRAHME” or “we”), collect from you (and third parties), why we collect it, how we use it and what rights you might be entitled to as a data subject or consumer.
Please note: all information in this privacy notice is applicable to you unless otherwise indicated based on your residency status. For the additional terms which may be applicable to you based on your residency status, please refer to your country-specific terms at the end of this notice. In this notice, term “personal data” is used to represent any information relating to an identified or identifiable person; country-specific notices might adopt a different terminology.
We encourage you to read this notice, together with any additional and more specific information we may provide to you on various occasions when we are collecting or processing personal data on UMRAHME websites, products or applications, events and initiatives so that you are aware of how and the purpose for which we are processing your personal data. (Please note: We issue a different privacy notice which applies where there is an employment relationship between UMRAHME and its employees.)
1. How we will use your personal data
We may collect different kinds of personal data in several different ways and use it for a number of different purposes:
To ensure access to our website and online services
In general, you can visit UmrahMe.in and its affiliate websites on the World Wide Web without telling us who you are. Our web servers or Affiliates who provide analytics and performance enhancement services may collect:
- IP addresses,
- operating system details,
- browsing details,
- device and connectivity details, and/or
- language settings
This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. UMRAHME uses this information to measure the site usage, improve content and to ensure safety and security as well as enhance performance and user experience of the website. In few situations, you are required to register to access an authenticated area of the website: in these cases, we will also collect your username and password. We may also obtain data from third parties including:
- Social networks, when you grant permission to us to access your data on one or more networks through our website.
- Service providers, who help us to determine a location based on your IP address in order to customize offerings and content to your location.
- Partners with whom we offer co-branded services or engage in joint marketing activities
UMRAHME uses cookies (small text files placed on your device) and similar technologies to facilitate proper functioning of our websites and to help collect data: please read here our full cookie policy. Please note that our websites may include links to websites of third parties whose privacy practices differ from those of UMRAHME; if you provide personal data to any of those websites, your data is governed by their privacy statements.
To answer your queries, support and contact requests.
If you contact us with queries, requests for more information about initiatives or products or other generic support inquiries, we may need to process personal data about you such as:
- personal and contact details, like full name, company and role, email and address,
- demographic data,
- qualifications and profession, and/or
- the content of your messages to us.
For information about managing your contact data, email subscriptions and promotional communications, please use the contact us form on the UmrahMe.in or affiliate websites where you had given your Personal data.
Subscriptions to our promotional communications.
If you sign up to receive marketing communications from UMRAHME we may send these by email, post, telephone or any other means of communication. For information about managing your contact data, you may reach out to the contact details provided in the event privacy notice or in the emails you receive, or you may use the contact us form on the UmrahMe.in or affiliate websites where you had given your Personal data.
To administer events and initiatives.
UMRAHME frequently organizes events and initiatives, either free to join or by invitation only; in these cases, this privacy notice applies to both participants and speakers, together with any other supplementary information that is provided in relation with each event. To allow participants to join the events (including communications pre and post event), we are required to collect and process a limited amount of information, such as
- full name,
- company, job title and business email address,
- telephone number,
- location, and/or
- pictures and video of you.
Where a hospitality service is provided, we may also collect, store and process “special categories” of more sensitive personal data (SPI), such as dietary requirements or personal disabilities. This will be done only and to the extent permitted by law. Events might be recorded, hence pictures and videos may be collected too; in such cases, you may be informed via a specific notice at the location of recording. This material may be used later by UMRAHME for further compatible purposes in accordance with the notices you receive. Also, during the course of the events, we may collect from you data about yourself, which we later may use to contact you again in order to receive feedback and/or provide further commercial information about UMRAHME; this may be done with your consent, wherever necessary. We may also obtain data from third parties including third party event organizers where the event is sponsored by UMRAHME. Organizers might provide the attendee list. In such cases, the privacy statement of those third parties to whom you provide your personal data will apply to you.
To promote the UMRAHME brand, products, initiatives and values with marketing communications.
UMRAHME has a strong legitimate interest in promoting its brand, products, initiatives and values. In order to further such goals, we process personal data about our business contacts including existing and potential UMRAHME clients, third parties and intermediaries UMRAHME interacts with in the course of doing business. UMRAHME may collect details about you including name, contact details and other information such as your job title, employer, areas of business interest and other business details. We may process such data using software or platforms which allow us to manage our client relationships. We collect such data directly or indirectly from you, or from third parties, such as business partners, data brokers, social networks, marketing companies, and publicly available sources such as social media sites where lawful to do so. In such cases, we will also comply with any additional restrictions imposed by the region in which your data was collected as well as the source of the data. UMRAHME may also collect data from our email and calendar systems concerning interactions between UMRAHME associates and contacts or third parties.
Your data is used by us in part for administering, managing and developing our business and services; such as identifying existing and potential client business needs, analysing and evaluating the strength of our interactions with certain business contacts, performing analytics including to produce metrics such as relationship maps for our business leadership and limited profiling for the purposes of helping us to develop and offer appropriate products and services to existing and potential clients. Analytics may be performed by us using algorithms which help us analyze and rank interactions with you depending on interaction frequency and duration. We may also send you marketing communications and surveys to carry out market research or provide information to you about us and our services which we have reason to believe would be of interest to you in your professional capacity.
When reaching out to you, we may do so through different channels, such as email, phone calls, post or any other means of communication such as through social media sites such as LinkedIn. We will only send electronic marketing communications to business contacts in a business-to-business context, where we have your prior consent or where it is otherwise lawful to do so in the jurisdiction you are located in. You can opt-out from receiving such communications at any time using the contact us form on UMRAHME.IN or affiliate websites where you had given your personal data, writing to our Data Protection Officers or Head – Global Privacy Office (see section below) or by any other given method provided from time to time (for example: unsubscribe link included at the bottom of emails).
From time to time, we may use your name, quotes, pictures or videos to promote and amplify UMRAHME’ brand and activities. In any such case, you will receive appropriate additional information about the usage of your personal data.
To manage, administer and fulfill the obligations under contracts, and regulations
Where UMRAHME is in a contractual relationship with you (other than an employment relationship), your employer or your company, or is taking steps to enter into such a contractual relationship, we may need to process your personal data, usually limited to name, business contact details and job title in order to enter into and/or fulfill the obligations arising from the same contract, such as providing you or your employer or company with the services you have requested or make use of the services that you or your employer or company are offering to us. We will also process such personal data for ancillary tasks related to our daily business activities, such as accounting, auditing, reporting (to regulators and authorities) and to comply with applicable regulations.
If you do not provide certain information when requested, it may delay or prevent us from administering a service you have requested from us, or in replying to your queries and/or in letting you join our initiatives.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable law. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
2. How we will share your personal data
We may share your data with third parties, including third-party service providers and other entities in the UMRAHME group. Please note, UMRAHME has not in the past, nor does it currently, under any circumstances sell your personal data to any third party. Further, UMRAHME does not share your personal data with third parties for any additional purpose (as outlined below) unless required to fulfill a legal obligation or a legitimate business purpose where permitted by law.
Why might you share my personal data with third parties?
We may share your personal data with third parties where required by law, where it is necessary for one of the activities mentioned above or where we have another legitimate legal basis in doing so. We require third parties to respect the security of your data and to treat it in accordance with the law. Where required by the law, we will request your consent before transferring data to third parties which are not part of the UMRAHME group of companies.
Which third-party service providers process my personal data?
”Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following activities may be carried out by third-party service providers: hosting and other internet services, data storage and analytics, marketing research and campaign management, event organizers and caterers. All our third-party service providers are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions and applicable law. We may also need to share your personal data with regulators or to otherwise comply with the law.
When might you share my personal data with other entities in the group
We may share your personal data with other entities in the UMRAHME group as part of our regular reporting activities on company performance, in the context of a business reorganization or group restructuring exercise, for system maintenance support and hosting of data and when it is required to do so in order to perform one of the activities listed above (see "How we will use information about you"). Other entities in the UMRAHME group are required to take appropriate security measures to protect your personal data in line with our policies.
Transferring your personal data outside of your country of residence
We may transfer the personal data we collect about you to one of more countries outside of your country of residence or outside of the country in which you access this website, including India, in order to perform one of the activities listed above (see "How we will use information about you"). – In such cases, we have put in place the appropriate measures to ensure that your personal data will be secure according to the laws of the country in which you reside. If you require further information about these protective measures, you can request it from our Data Protection Officers (see contacts below) or send an email to privacy@UmrahMe.in
3. How we will keep your information safe
We have put in place appropriate technical, organizational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
4. How long we will keep your information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal data are available in our retention policy upon request from our Data Protection Officers (see contact details below). To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
5. How to contact us
If you have a privacy concern, complaint or a question regarding this privacy statement, please direct it to the Head – Global Privacy Office of Umrah Me Travels. at privacy@UmrahMe.in or contact us through the “Contact us” form on UmrahMe.in or affiliate websites where you provided your Personal data indicating your concern in detail.
For the purposes of the data processed under this statement, the controller or business/service provider for the data processing of your personal data collected through our websites is Umrah Me Travels. Irving Texas, USA. For all the other purposes indicated above, the controller or business/service provider is the same entity unless indicated otherwise in other privacy statement communicated in each situation.
6. Right to Withdraw Consent
In the limited circumstances and based on your country of residence; where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you may have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officers (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.
Cookie Policy
UmrahMe Travels uses cookies (small text files placed on your device) and similar technologies to provide our websites and to help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.
Our Use of Cookies and Similar Technologies.
UmrahMe Travels uses cookies and similar technologies for several purposes, which may include:
Does UmrahMe Travels use cookies for analytics?
When we send you a targeted email, subject to your preferences, which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
When you allow the Performance Cookies to be dropped on your browser, we can associate cookie information with an identifiable individual. For example:
In addition to the cookies UmrahMe Travels sets when you visit our websites, third parties may also set cookies when you visit UmrahMe Travels.' sites. In some cases, that is because we have hired the third party to provide services on our behalf. We use cookies from Google reCAPTCHA to prevent abuse of the website and enhance its security (read Google’s privacy policy and reCAPTCHA (google.com) for further information). Our website also uses the LinkedIn Insight Tag & Conversion Pixel for website tracking and analytics. It gives us additional insights to retarget website visitors with contextual messaging. It collects data regarding members’ visits to our website, including the URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp. This enables us to understand more about members interaction with our ads and how they engage with our website to take desirable actions like signing up for a newsletter or making a purchase. This feature will be enabled only if you allow the Targeting Cookies from LinkedIn to be dropped on your browser. For more details on this feature read LinkedIn’s Cookie Policy. UmrahMe Travels sets cookies that are technical and necessary for the function of the website, for example, that allow you to browse the website and use the different options included in this for the management of the website and enable its functions and services, such as controlling data traffic and communication, identifying the session, managing payment, controlling any fraud linked to service security, completing event sign up or participation requests, counting visits for the purposes of invoicing the licenses for the software which allow the service to operate (website, platform or application), using safety elements during browsing, storing contents for video or audio broadcasting, enabling dynamic contents (for example, loading animation for a text or image) or share contents in social media.
Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the main reasons we typically set cookies. If you visit one of our websites, the site may set some or all of the following cookies:
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
Customise Cookies
We may periodically update this Cookie Policy to reflect changes in our practices. If needed, in such situations we will prompt you to revisit your cookie settings and submit your preferences again.
How to Control Cookies Manually
You can set your browser:
• To allow all cookies
• To allow only 'trusted' sites to send them
• To accept only those cookies from websites you are currently using.
We recommend not to block all cookies because UmrahMe.in website uses them to work properly.
Please read below points to find out how to manage cookies in the major browsers.
Google Chrome:
Click on the “Menu” tab in the upper-right corner and then click on “Settings”.
To block cookies:
Settings → Click on “Advanced” to expand → Under Privacy and Security, Click on “Content Settings” → Click on “Cookies” → To block cookies, Click on toggle button next to this line “Allow sites to save and read cookie data (recommended)“ → This will block the cookies.
To check cookies:
Settings → Click on “Advanced” to expand → Under Privacy and Security → Click on “Content Settings” → Click on “Cookies” → See all cookies and site data → Click on the website and check the cookies used in that particular site.
Mozilla Firefox:
Click on the Menu tab in the upper-right corner → Click on Options → In the left side navigation, Click on Privacy and Security → Under History, Select “Use Custom setting for history” from the Drop down → Click on Show Cookies Buttons → Select the file which you want to remove and then click on remove selected button.
Internet Explorer:
Open Internet Explorer → Click on Tools menu in the upper-right corner → Click on Internet Options → This will open a window with many tab → Click on Privacy tab → Under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies → Then click Apply.
Open Internet Explorer → Click on Tools menu in the upper-right corner → Click on Internet Options → This will open a window with many tabs → Click on Privacy tab → Click on Sites button → Enter site name and then click Allow or Block button → If user clicks block button, that website is not allowed to use cookies in IE → Then click Apply.
Safari:
Open Safari → Click on Preferences from Safari menu → Go to Privacy tab → Click on “Remove all Website data” to remove all the stored data → Click Remove now button from the pop-up → Click on Details button under “Remove all Website data” → Select the sites you want to remove the data → Click Remove → Click Done.
To find information relating to other browsers, visit the browser developer's website.